REFUND POLICY

At Avi James Co., we take pride in providing high-quality products to our retailers.

Due to the wholesale nature of our business, all sales are final. We do not accept returns, exchanges, or offer refunds for reasons such as buyer's remorse, overordering, or unsold inventory.

If an item arrives with a manufacturing defect or was produced incorrectly, please contact us within 7 days of receiving your order. We may request photos of the issue and will work with you to provide a replacement, store credit, or refund.

Thank you for understanding and supporting our small family-owned business.